Q1. What is your terms of packing?
A: Generally, the goods are packaged in neutral white boxes and brown cartons. If you have legally registered patent, we would like to pack the goods in your branded boxes after getting your authorization letters.

Q2. What is your terms of payment?
A: T/T 30% as deposit, and 70% balance before delivery. 

Q3. How about your delivery time?
A: Generally, it will take 15 to 60 days after receiving your advance payment. The specific delivery time depends on the items and the quantity of your order.

Q4. Can you produce according to the samples?
A: Yes, we can produce by your samples or technical drawings. We can build the molds and fixtures.

Q5. Do you test all your goods before delivery?
A: Yes, all goods will be 100% test before delivery

Q6: How do you make our business long-term and good relationship?
A:1. We keep good quality and competitive price to ensure our customers benefit ;
   2. We respect every customer as our friend and we sincerely do business and make friends with them,
       no matter where they come from.

Q7: Do you export goods to Europe? Do you have e-mark?

A: Europe market is one of our main markets, now there are over 1000 items with emak certificates. 

Q8: If the goods can be returned? 

A: If there is any products quality is poor, we would like to return the cargos, we will accept without any delay.